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Assistance needed!

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Andreas Block View Drop Down
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Direct Link To This Post Topic: Assistance needed!
    Posted: 2014 Oct 07 at 2:53am
Hello community,

as some of you have already noticed, a new SDK support team as started to work in here.
We are still sorting our resources and try to gain speed in order to lift off as soon as we can.

That being said, we'd like to request your help:

If you have any suggestions, on what we can do or should rather not do, in order to improve your overall "comfyness" in this forum. Please leave us a short note.

Surely we will do some things differently than before. Some things by thought, others by accident. If there are things, that annoy you, please leave us a small note as well. Of course we don't mind heads up notes either.

In our current state we are kind of... let's say it C4D terms... sculptable, so it might be a good time to place your comments.

So long,
Andreas, in the name your new SDK support team

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ScottA View Drop Down
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Direct Link To This Post Posted: 2014 Oct 07 at 7:41am
Hi,

Where do we leave this "note"?
In this thread? Or someplace else?


-ScottA
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Andreas Block View Drop Down
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Direct Link To This Post Posted: 2014 Oct 07 at 7:44am
For me, it would be fine in this thread.
You could also PM me, if it should stay more private.
Actually I wanted to make this an announcement rather than a thread, but I somehow did not... Cry
Will look into it later.
Cheers,
Andreas
SDK Support Engineer
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spedler View Drop Down
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Direct Link To This Post Posted: 2014 Oct 07 at 11:43pm
First thing to do IMO, please install some up-to-date forum software. The current forum is, frankly, dreadful and seriously obsolete. It's a fair bit of work but if you're going to do it, do it now rather than later. Whatever forum you choose, remember that the search function is critically important, so that should be a major criterion.

Steve
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Andreas Block View Drop Down
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Direct Link To This Post Posted: 2014 Oct 08 at 12:03am
You are absolutely right, Steve.
Taking the time for suggestions is much appreciated.

We are aware of this and it is being worked on (and you even found polite words for the current situation Smile, not everybody would have).
As you already noted, this is not done as quickly as said. We want to make sure to have the old content available in the new place.

Regarding the search functionality we are entirely in common as well. Here we are currently discussing and evaluating options, which may even go beyond a search function. These may take even more time to implement, but they won't block the forum relaunch, rather would be integrated later on.

I currently can't tell, when to expect a relaunch of the forum. I simply don't know, but it is being worked on with pressure. As soon as I have good news, I'll post them, promised.
Before the forum gets restarted, you'll most likely notice a refreshed Plugin Cafe landing page.
This is being worked on as well.

With the new SDK Support team we basically try to address a bunch of problems in parallel. The Plugin Cafe's web appearance, the overall support for developers and the SDK documentation itself (you surely noted Yannick working on it). A lot is going on behind behind the scenes, I can't talk about just yet... I just hope, we get this right and to your complete satisfaction. That's what we'll strive for in the future.

For now, I think, MAXON has heard your (not only you as person, Steve) cries. Sometimes it's just hard to get the resources needed to begin with long needed changes. I hope, the presence of a new team with several people working solely on these issues, can spend at least some hope.




Edited by Andreas Block - 2014 Oct 08 at 12:06am
Cheers,
Andreas
SDK Support Engineer
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Katachi View Drop Down
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Direct Link To This Post Posted: 2015 May 15 at 4:54am
What I would really like to see is an SDK feature request subforum to place wishes for API extensions.
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Direct Link To This Post Posted: 2015 May 15 at 8:08am
Hi Katachi,

actually internally we are already having such a list.
While you can always send us your wishes via mail, we think it would be best to post such requests directly in the SDK Help or Python subforums. In this way, these wishes can be discussed by the community and maybe we also have solutions or workarounds, that are not immediately obvious to everybody.
Cheers,
Andreas
SDK Support Engineer
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Katachi View Drop Down
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Direct Link To This Post Posted: 2015 May 15 at 10:11am
Hmm, not sure I fully understand Andreas. First off you could also discuss these in a specific subforum. You could even post solutions or workarounds. The big extra would be that we had all requests stuffed together in one place and not somewhere in the archives of a general help forum.

However, I would have more thought of such a subforum not being open for discussion. I mean either a functionality is available in the API or not. I would only expect an answer if there already IS such a function call available.

If I was looking for actual practical code help to achieve a certain functionality I would use the SDK help forum, but if I wanted to have a certain to have an operator[] overloaded I would post an API feature request instead. Sure this is a bad example but I guess you know what I mean...I hope :)
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Direct Link To This Post Posted: 2015 May 18 at 10:19am
Hi Katachi,

please don't get the feeling, that we don't value your idea. Quite the opposite is true actually. Internally we are discussing a whole bunch of options, how to (re-)organize and improve our support work. Introducing more subforums is only one of them. Until we haven't made up our minds, we'd like to ask you to use the existing subforums... and for your patience of course.
Cheers,
Andreas
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Direct Link To This Post Posted: 2015 May 18 at 1:01pm
Thanks Andreas. That's all I can ask for.

Cheers
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Direct Link To This Post Posted: 2018 Mar 06 at 12:27pm
One main thing I'd wish is to push this forum more to the public.
I feel like C4Ds ability to extend its functionality is highly underesitmated und flies a bit under the radar. 
I hardly know people who are aware of writing python scripts is pretty easy und very helpful for lots of things. 
I guess, getting your foot in the door with C4D and (especially)python needs a bit more advertisement.
I'd like to refer to scriptspot - a site where you can mostly find scripts for Max. What I want to refer to is: Everyone can write code, just make it more tasty.
And then there should be also some sport of plugins-pool, where people can post their plugins. There have been several sites that do that, but it's quite fragmented. Would be happy, if Maxon would be able to put something. :)
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Andreas Block View Drop Down
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Direct Link To This Post Posted: 2018 Mar 07 at 8:46am
Hi,

thanks for the suggestions. Especially a script or code snippet pool is definitely something we are considering. A plugin pool is a bit beyond SDK Team's responsibilities, but I'll forward the request internally.
Thanks!
 
Cheers,
Andreas
SDK Support Engineer
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