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C4D serial digits not unique?

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Klaus Heyne View Drop Down
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Post Options Post Options   Quote Klaus Heyne Quote  Post ReplyReply Direct Link To This Post Topic: C4D serial digits not unique?
    Posted: 2009 Nov 04 at 8:54am

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Cinema 4D Version:   11.5 
Platform:   Windows  ;   Mac OSX  ; 
Language(s):     C++  ;  

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Hi,

within a few days I've got two customers with the same first 11 digits of the c4d r11 serial number. It attracted my attenstion, because both end with "12345"! Is that a curious coincidence or is that a kind of VIP number? I've read some times ago, that some of you uses these digits as an customer id! So it seems, that this is not a good idea...
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3D Designer View Drop Down
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Post Options Post Options   Quote 3D Designer Quote  Post ReplyReply Direct Link To This Post Posted: 2009 Nov 04 at 9:12am
Hi Klaus,

yep, I also noticed this some months ago. That required me to rewrite my whole serial system routines as it was critical providing several users with the same serial number.
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Rick Barrett View Drop Down
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Post Options Post Options   Quote Rick Barrett Quote  Post ReplyReply Direct Link To This Post Posted: 2009 Nov 04 at 9:37am
AFAIK, the first 11 digits are always unique. I know all licenses issued by the US office are unique. I hate to say it, but especially ending in 12345 I'd have to suspect a pirate keygen is involved. If it's a Western Hemisphere customer, you're welcome to PM me the first 11 digits and I'll confirm if it's a valid license.
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Post Options Post Options   Quote 3D Designer Quote  Post ReplyReply Direct Link To This Post Posted: 2009 Nov 04 at 11:02am
thanks for the info Rick!
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Post Options Post Options   Quote tcastudios Quote  Post ReplyReply Direct Link To This Post Posted: 2009 Nov 04 at 3:03pm
I got that request just a couple of days ago and the person
"fully understood" I could not deliver.

Cheers
Lennart
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Matthias Bober View Drop Down
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Post Options Post Options   Quote Matthias Bober Quote  Post ReplyReply Direct Link To This Post Posted: 2009 Nov 05 at 12:57am
It's most likely a pirated version. To the best of my knowledge there was only one legal customer with this number.

cheers,
Matthias
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Post Options Post Options   Quote Cactus Dan Quote  Post ReplyReply Direct Link To This Post Posted: 2009 Nov 08 at 8:28am
Howdy,

I received that same number twice (one from France and the other from Norway), in the guise of an upgrade from 11 to 11.5 (which normally shouldn't require a new 11.0 number).

Adios,
Cactus Dan
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Post Options Post Options   Quote kuroyume0161 Quote  Post ReplyReply Direct Link To This Post Posted: 2009 Nov 08 at 10:27am
I had one of those 'I need a new R11 number now that I've upgraded to R11.5' as well. My response was that the user's current R11 serial number for my plugin would work with R11.5, automatically even, and that was the end of it.
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Post Options Post Options   Quote 3D Designer Quote  Post ReplyReply Direct Link To This Post Posted: 2009 Nov 10 at 3:50am
Originally posted by kuroyume0161

I had one of those 'I need a new R11 number now that I've upgraded to R11.5' as well. My response was that the user's current R11 serial number for my plugin would work with R11.5, automatically even, and that was the end of it.


I also have these cases since 11.5! I also received a new R11 serial number myself from MAXON, so I was actually alright with providing new 11.5 serials. Any word on this by MAXON?
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Klaus Heyne View Drop Down
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Post Options Post Options   Quote Klaus Heyne Quote  Post ReplyReply Direct Link To This Post Posted: 2009 Nov 10 at 3:59am
The only customer, that has requested a new license key due to an upgrade to R11.5 was this guy with the pirate number. So, for me it looks like a keygen, that has to be run again in order to get a 11.5 number what unfortunately also changed the core number, or it's a new keygen for 11.5.

I've just searched my database for these digits and I found a third one. So there is one from France, one from Sweden and one from the US.

I'm not sure at the moment what to do. These people are customers anyway, that have payed for the plugin...
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Post Options Post Options   Quote cineast2008 Quote  Post ReplyReply Direct Link To This Post Posted: 2009 Nov 27 at 6:40am
i got two of these also, one from france and one from russia..

I see it like this: its obviously a pirate key, and if i give him a valid plugin serial for that key, what would prevent him from posting that plugin serial on the net, for all pirates to use ?

havent quite decided what to do, but i'll probably just refund the money..



Edited by cineast2008 - 2009 Nov 27 at 6:45am
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Kabe View Drop Down
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Post Options Post Options   Quote Kabe Quote  Post ReplyReply Direct Link To This Post Posted: 2009 Nov 27 at 9:25am
Actually giving out a serial for a pirated version means that the key we shell out works on all the pirated copies as well... so in my opinion we should all be very clear that we don't send out keys to pirated versions.

Kabe
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Post Options Post Options   Quote c4dJack Quote  Post ReplyReply Direct Link To This Post Posted: 2009 Nov 28 at 3:46pm
Exactly. I've also had some requests from people with that number.
"12345" really doesn't seem very serious.

Maybe we should start including the User name from the C4D license info into our serial algorithms, too. That way, we could still charge those guys and prevent the plugins from running at the other pirates' machines (except if they all decided to use the very same username, which is rather unlikely, I think).

Cheers,
Jack
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Post Options Post Options   Quote 3D Designer Quote  Post ReplyReply Direct Link To This Post Posted: 2009 Nov 29 at 3:26am
Originally posted by c4dJack

(except if they all decided to use the very same username, which is rather unlikely, I think).


Rethink, it is rather likely unfortunately.
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Post Options Post Options   Quote c4dJack Quote  Post ReplyReply Direct Link To This Post Posted: 2009 Nov 30 at 5:19am
Damn it :)
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Post Options Post Options   Quote cineast2008 Quote  Post ReplyReply Direct Link To This Post Posted: 2009 Nov 30 at 8:09am
yeah but fortunately, some rather like that ;-)

Edited by cineast2008 - 2009 Nov 30 at 8:10am
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Post Options Post Options   Quote tcastudios Quote  Post ReplyReply Direct Link To This Post Posted: 2010 Jan 09 at 9:05am
It's still popping up.......

Cheers
Lennart
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Post Options Post Options   Quote 3D Designer Quote  Post ReplyReply Direct Link To This Post Posted: 2010 Jan 09 at 11:04am
Originally posted by cineast2008

yeah but fortunately, some rather like that ;-)


so you like warez people fooling you with the same name? Shocked
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Post Options Post Options   Quote cineast2008 Quote  Post ReplyReply Direct Link To This Post Posted: 2010 Jan 10 at 9:14am
Originally posted by 3D Designer


..
so you like warez people fooling you with the same name? Shocked


actually what was meant is the opposite.
guess im not too good at making jokes by juggling words around.. ;-)

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Post Options Post Options   Quote c4dJack Quote  Post ReplyReply Direct Link To This Post Posted: 2010 Jan 24 at 4:22pm
Since I again got license requests with the very same "12345" serial number, what shall we do? Of course, giving out a license on that serial would be stupid. But on the other hand, that guy has already paid me for the license.

What would you do? Send the money back? I'm really no big fan of that :D
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